Artificial intelligence (AI) can significantly complement Voice over Internet Protocol (VoIP). Here’s how AI-enhanced VoIP can introduce remarkable efficiencies to your business communications.
Interactive voice response (IVR) systems with conversational AI
An IVR system is designed to automatically respond to customer queries with AI agents.
Because Microsoft understands the value of business data and the costs associated with data loss and theft, the technology company offers powerful security tools for Microsoft 365 subscribers. However, for these tools to be truly effective, users must implement the following practices to further protect their data.
Protecting business data becomes more challenging when a company has a distributed workforce using different devices that are connected to different networks. Even when they’re only browsing the internet, workers get exposed to all sorts of online dangers.
If you want to improve your business’s performance, then investing in new technology can be a big step in the right direction. For instance, just upgrading your servers can boost your team’s ability to multitask and handle more complex projects. However, buying new tools and solutions will not give you the results you want unless you avoid these mistakes.
Windows has long touted its operating systems to be one of the best and most reliable in history. This is why many users were surprised and annoyed to find their new Windows 10 computers filled with unwanted software called “bloatware.” Get rid of bloatware by following these steps.
There are millions of malware in existence, with new ones being developed by the minute. This is terrible news for anyone who stores personal information online — which is basically everyone in the world today. Learn how you can avoid being a victim of a watering hole attack, one of the most common ways cybercriminals introduce malware into networks.
At a time when cyberattacks are more sophisticated than ever, data security and privacy should be every small-business owner’s top priority. The good news is you don’t have to be a tech wizard to make it happen. Here are some practical ways to shield your company from hackers.
With business trends like bring your own device policies and remote work, companies using VoIP in their office have had to expand their remote communication capabilities to hold their own against competitors. However, they may still struggle to extend VoIP to off-site or mobile employees.
Presenter Coach was one of the artificial intelligence-based features introduced in PowerPoint’s 2019 software update. It helps you give more effective in-person and virtual presentations by providing you with feedback on your word choice, and speed, among many others.
Businesses seeking to integrate their various systems may be intrigued by a cloud solution. An increasingly popular cloud solution for small- and mid-sized businesses (SMBs) is enterprise resource planning (ERP). In this post, you’ll learn what a cloud-based ERP system is and how your business can benefit from it.